Frequently Asked Questions
Find everything you need to know about PR Express Car Wash right here.
Membership Questions
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What is the PR Express Membership Club?
Our membership lets you enjoy unlimited monthly washes for a sparkling clean car, for one low monthly price. Members can wash once per day, every day!
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How do I sign up for a membership?
It’s easy! You can sign up online or visit our location in Hatillo to join in person.
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How often can I wash my car as a member?
Members can wash one time per day—every day!
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When will I be billed for my membership?
Your membership fee will be automatically charged every month on the same date you originally signed up.
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How do I manage or cancel my membership?
You can manage, update, or cancel your membership online. Be sure to make any changes at least 3 days before your next billing date to avoid additional charges.
Car Wash Questions
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Where is PR Express Car Wash located?
We’re conveniently located at F6P4+96, Carrizales, Hatillo 00659, Puerto Rico.
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Do I need to stay in my car during the wash?
Yes! For safety, please stay inside your vehicle, put your car in neutral, and enjoy the ride while we do the work.
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Are the vacuums free?
Yes! After your wash, enjoy free vacuums to keep your car’s interior just as clean as the outside.
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What happens if it rains after I wash my car?
Rain or shine, your car will always look its best with our membership! Since members can wash every day, you can always come back tomorrow for another wash.
Payment & Policies
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What payment methods do you accept?
We accept all major credit, debit cards and ATH. At this time, we do not accept cash or mobile payments for memberships.
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Do you offer gift cards?
Yes! We have gift cards available online or at the car wash—perfect for any occasion. Give the gift of clean!
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What vehicles can go through the wash?
We welcome most cars, trucks, and SUVs. However, we cannot accommodate oversized vehicles, dually trucks, or those with bike racks, ladders, or excessive mud.
Other Questions
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Do you close during bad weather?
We do our best to stay open, but in cases of severe weather, we may temporarily close to ensure safety.
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Who can I contact if I have more questions?
Our team is happy to help! Stop by our location in Hatillo, or reach out to us through our website.
Still have questions?
Visit us today or sign up for a membership online!